FAQs
Company Information
Yes! We are a proudly Canadian Company. We ship from Vancouver, British Columbia
Tealish has been open since July 2005.
Product Ingredients & Allergens
No, we do not use artificial ingredients. Any flavourings listed in our ingredients are natural extracts and oils.
We do not add sugars to any of our teas.
Some of our blends contain almonds, pistachios, and walnuts. Due to the nature of our blending process, there is potential for cross-contamination in other products. If you have a severe nut allergy, please contact us before ordering.
None of our teas contain any gluten or added flours, however we are not certified gluten-free.
All of our teas are vegan except Tiramisu and Chocolate Strawberry varieties which contain a small amount of dairy.
Nutritional Information
Most fruit infusions contain less than 1g of carbohydrates per cup. All of our teas have fewer than 3 calories per serving.
Sourcing & Certifications
We are not fair trade certified, however all of our teas are sourced ethically.
We have a selection of organic varieties, which are all are labeled accordingly on their product pages.
Our green teas are sourced from China and Japan, black teas from India and Sri Lanka, rooibos from Africa, and yerba mate from South America. Our herbs and fruits come from a variety of beautiful gardens and orchards around the world.
Caffeine & Decaffeination
All rooibos teas and most herbal teas are naturally caffeine-free (except yerba mate blends). We also carry three decaffeinated black teas (Earl Grey, Ceylon Orange Pekoe, Vanilla Cream) and one decaffeinated green tea (Sencha).
We use a CO2 decaffeination process that uses pressurized carbon dioxide to remove caffeine without the use of harmful solvents.
Product Knowledge
Matcha is a high-quality, finely ground green tea that is dissolved in below-boiling water rather than steeped. Because you ingest the whole leaf, matcha provides 10-15 times more benefits than traditionally steeped green tea.
White teas rank highest in antioxidants among steeped teas, with green teas coming in second. However, matcha provides the most antioxidants overall since you ingest the leaf directly.
Shipping & Returns
Orders are processed in 5-7 business days. We offer flat rate $9.99 shipping within Canada and the USA. Free shipping is available on orders over $75.
No, tea is considered a food product and cannot be returned or exchanged.
